Ordering Process

Clear Ordering Process for Custom Hotel & Restaurant Furniture

TSXY® helps hotel, restaurant, wholesale and project buyers move from initial requirements to confirmed specifications, sample approval, bulk production, quality inspection and shipment. Our process is built for B2B project orders where drawings, materials, cost control, batch consistency and delivery timing all need to be managed carefully.

Project-Based Communication

We review drawings, BOQ, reference photos, quantities, materials and target budget before quotation.

Sample-to-Bulk Control

For custom furniture, samples, colors, materials and structure details can be confirmed before mass production.

Commercial-Grade QC

Materials, dimensions, finish, assembly, packing and final goods are checked during key production stages.

Export Delivery Support

We support export packing, loading coordination and shipment preparation for international project orders.

Before Quotation

What You Can Send Us for a Faster and More Accurate Quote

A clear inquiry helps our team understand your project faster and reduces repeated communication. You do not need to prepare everything at the beginning, but the more details you provide, the more accurate the quotation and production plan will be.

Useful Project Information

  • Product list, BOQ or furniture schedule
  • CAD drawings, room layout or restaurant floor plan
  • Reference photos, samples or existing product style
  • Quantity for each item and expected order volume
  • Destination country, port or delivery requirement
  • Target budget or preferred price range

Details We Usually Confirm

  • Dimensions, structure and commercial-use strength requirements
  • Wood finish, metal finish, upholstery and tabletop materials
  • Foam, fabric, leather, hardware and color requirements
  • Packing method, labeling, carton marks and loading plan
  • Sample requirement, inspection standard and delivery schedule
  • Trade terms, documents and after-sales support expectations
Step by Step

From Inquiry to Shipment: How Your Order Moves Forward

For B2B furniture projects, the key is not only price. A reliable order process should also control drawings, materials, samples, quality, packaging and delivery timing.

01

Initial Inquiry

Send us your product requirements, drawings, reference photos, BOQ, quantity, target budget or destination port. Our team reviews the basic project information and confirms what needs to be clarified.

02

Specification Review

We check dimensions, structure, materials, finish, application scene and commercial-use requirements. If needed, we suggest more practical materials or structures for hotel and restaurant use.

03

Quotation & Cost Optimization

We prepare the quotation based on confirmed details. For buyers with a target budget, we can adjust material combinations, structure, finish or packing methods while keeping commercial durability in mind.

04

Sample or Detail Approval

For custom orders, samples, material boards, colors, drawings or key technical details can be approved before bulk production. This helps reduce misunderstandings and project risk.

05

Order Confirmation

After price, specifications, packing, lead time and payment terms are confirmed, we prepare the order plan and arrange materials, production schedule and internal coordination.

06

Bulk Production & In-Process QC

Production is arranged through our coordinated manufacturing system, covering metal, wood, upholstery, tabletop and related processes. QC checks are carried out during key production stages.

07

Final Inspection & Packing

Finished goods are checked for appearance, size, structure, finish, quantity, labeling and packaging. Third-party inspection can be supported depending on project requirements.

08

Loading, Shipping & Follow-Up

We help coordinate export packing, loading and shipment preparation based on agreed trade terms. After delivery, our team can provide after-sales support according to the order agreement.

Risk Control

Why a Clear Process Matters for Project Buyers

For hotel and restaurant furniture projects, small details can affect the whole order. A structured process helps buyers avoid wrong dimensions, unstable quality, color mismatch, packaging damage, delayed delivery and inconsistent repeat orders.

Drawing-Based Confirmation

Dimensions, structure and key details are reviewed before production to reduce errors caused by unclear requirements.

Material & Finish Matching

Wood finish, metal color, upholstery and tabletop materials can be confirmed through samples or reference standards.

Sample-to-Bulk Consistency

Approved samples and confirmed details guide bulk production, helping maintain consistent style and quality.

Packing & Loading Control

Export packing, carton marks and loading plans are checked to help protect furniture during international shipping.

Timeline Guide

Typical Project Timeline Reference

Actual lead time depends on product type, material availability, customization level, order quantity and inspection requirements. The timeline below is only a general reference for planning.

Stage What Happens Typical Notes
Inquiry Review We review drawings, BOQ, photos, quantity, materials and destination information. Clear information helps improve quotation accuracy.
Quotation & Confirmation Price, specifications, materials, packing, lead time and terms are discussed and confirmed. Complex custom projects may need several rounds of confirmation.
Sample Development Samples, colors, material boards or technical details are prepared when required. Sample time depends on product complexity and material availability.
Bulk Production Production begins after order details and production schedule are confirmed. General production time is often around 4–8 weeks after confirmation, depending on the order.
Inspection & Shipment Final inspection, packing, labeling, loading and shipment preparation are arranged. Third-party inspection can be supported depending on project requirements.

Important Notes Before Placing an Order

  • For custom furniture, final pricing should be based on confirmed drawings, materials, finish, quantity and packing method.
  • For hotel and restaurant projects, sample approval is strongly recommended when style, color, comfort or structure is critical.
  • Delivery time may change if materials, samples, inspection requirements or order quantities are adjusted during the process.
  • Warranty and after-sales support should be confirmed according to product type, project application and final order agreement.
  • For repeat orders, confirmed samples, material standards and order records help maintain better batch consistency.