TSXY® focuses on commercial and project-based furniture for hospitality and contract use. Our main product ranges include hotel furniture, restaurant furniture, banquet furniture, outdoor furniture, office furniture and church furniture. Buyers usually source dining chairs, lounge chairs, sofas, ottomans, benches, bar chairs, tables, cabinets, bedframes, banquet seating and other custom project furniture from us.
Practical answers for hotel, restaurant, banquet, office, church, outdoor and contract furniture buyers. These questions cover factory cooperation, customization, samples, bulk production, quality control, export packing, shipping and after-sales support for B2B furniture projects.
Company & Product Range
Basic questions about TSXY® as a factory-direct commercial furniture supplier.
We are a factory-direct commercial furniture manufacturer. For overseas B2B buyers, this means communication is more direct, customization is easier to manage, and production details can be controlled more clearly. For project buyers, wholesalers, furniture brands and contractors, factory-direct cooperation also helps reduce delays caused by middle layers.
Overseas buyers usually choose TSXY® because we understand commercial furniture requirements better than a purely retail-oriented supplier. We focus on factory-direct production, project customization, hospitality furniture categories, practical communication and repeatable bulk supply. For B2B clients, this helps improve control over materials, finishes, lead time and project consistency across multiple product lines.
Customization & Project Development
Questions about OEM, ODM, drawings, samples, materials, finishes and project-based customization.
Yes. We support both OEM and ODM furniture orders. For OEM, we can work with your model numbers, labels, packaging marks and brand requirements. For ODM, we can adjust existing designs based on your market needs, target price, material direction or project style.
Yes. We regularly support custom development based on CAD drawings, shop drawings, hand sketches, finish boards, material references, PDF specifications or sample pieces. For hotel and restaurant project furniture, this is a common cooperation method. Our team will review the details and confirm what is workable for production before moving forward.
Yes. We can usually customize upholstery color, fabric or leather type, wood stain, powder-coating color, frame finish, tabletop finish, seat height, overall dimensions and project details such as glides, footrests, stitching, fire-retardant foam and packaging requirements. Final customization depends on product structure and order quantity.
Yes. For hospitality and contract projects, buyers may need commercial upholstery and foam options that meet specific project requirements. Depending on the model and material route, we can discuss solutions such as TB117 or other requested commercial specifications. If your project has a clear fire standard, please send it together with your RFQ.
Yes, in many cases we can suggest a practical solution. We may adjust material combinations, simplify certain details, optimize packaging or recommend a better production method based on your target market. This is especially useful for importers, wholesalers and project suppliers who need to balance appearance, commercial durability and final landed cost.
MOQ, Samples & Lead Time
Questions about minimum order quantity, sample confirmation and production timing.
MOQ depends on product type, structure, finish and whether the order is standard or customized. For repeat models, MOQ is usually more flexible. For hotel, restaurant, banquet and large contract projects, we can discuss mixed-item solutions based on the full order quantity. If you are buying for a project instead of a single SKU restock, send us the product list and target quantity.
Yes. Sample orders are available for product evaluation, finish confirmation, structure review and client approval. For hotel and restaurant projects, samples are often used to confirm comfort, dimensions, stain color, fabric tone and overall appearance before mass production.
Lead time depends on order quantity, product type, material readiness and customization level. Standard models are usually faster. Customized hotel furniture, restaurant furniture or multi-item project orders may take longer because finishes, materials and pre-production details need confirmation. We confirm realistic lead time after reviewing the final product list and approved details.
Quality Control & Bulk Production
Questions about factory production, mixed project orders, sample-to-bulk consistency and QC checks.
Quality control covers material preparation, frame construction, upholstery, wood finishing, assembly and packing. For commercial orders, consistency is just as important as appearance, especially when projects need repeat supply. We can also support photo confirmation, pre-shipment checks and project-based inspection communication when needed.
Yes. Many overseas clients source mixed products for full projects, such as dining chairs, lounge chairs, sofas, ottomans, bedframes, tables, cabinets and outdoor seating in one order plan. We can review the full product list, organize it by category and help manage the production sequence more clearly.
Yes. Depending on the product structure, we can provide assembled construction or knock-down packing solutions. Some buyers prefer assembled furniture for easier site use, while others prefer knock-down packing to save container space and reduce freight cost. For project orders, we can discuss the best balance between packing efficiency, protection and installation convenience.
Export, Shipping & After-Sales
Questions about export packaging, shipping marks, international shipment and long-term support.
Yes. We can follow export packing standards and adjust packaging details based on buyer requests. This may include carton marks, item labels, project codes, assembly instructions, barcode labels or protected packaging for fragile surfaces. Proper packaging is important for transport safety, warehouse receiving and site installation.
Yes. We support international shipments and can work with different trade terms based on the order. Many buyers choose FOB, while others may request CIF or destination-related logistics support. We can coordinate shipping documents and export packing details for commercial furniture orders.
Yes. We provide after-sales support for commercial orders and long-term cooperation clients. If there are confirmed quality issues, we work on practical solutions such as replacement parts, remake arrangements or issue-based support depending on the order situation. For project buyers, clear photos, shipment records and order details help speed up after-sales handling.
Quotation Information
Information that helps us provide a faster and more accurate quotation.
The more complete your information is, the faster and more accurate the quotation will be. Ideally, please send product photos or model numbers, dimensions, quantity, material requirements, upholstery or finish requests, target market, trade term and destination port. If the order is for a hotel or restaurant project, it is better to send the full item list instead of asking one by one.
- Product photos, drawings or model numbers
- Dimensions, quantity and material requirements
- Upholstery, finish, color or packaging requirements
- Destination port, trade term and target delivery time
- Full project list or BOQ if available